The Standards that we use at Casino Chip Tips for selecting casinos and poker rooms are the most stringent in the industry, you do not have to worry about selecting any gambling operations that are advertised on this site. (If you would like more information about our evaluation criteria then please read our Detailed Criteria ).

We are in constant contact with key players in the gambling industry and are the first to know if an operator does not treat a player in an appropriate way. For this reason it is prudent as an educated gambler to check back to this site regularly, things do change, a good operator today may not necessarily maintain their reputation over the coming weeks and months.

It is not in our interest to endorse low quality and untrustworthy operators as this would reflect badly on our website, we have worked hard to establish our reputation in the industry and we will not jeopardise it.  All potential advertisers are subject to our strict criteria to ensure they fit with our high standards and we reserve the right to reject any advertiser if we believe their reputation is suspect or if we receive complaints from site users.

If you play in the Casinos and Poker Rooms that are guaranteed under the Chip Tips Charter you have the insurance of a third party that has considerable influence with these operators. Essentially you have help at hand in the very unlikely event that you have a problem.

We will refund the deposit you made up to a maximum of $1000 if there is irrefutable proof of misconduct on the part of the Casino or Poker room.

The Chip Tips Charter applies if the operator goes out of business whilst holding your funds, or if you are refused a legitimate cash in request. Please read the Terms and Conditions of the Chip Tips Charter for more detailed information.

By clicking on a link to any online casino or poker room from our website you are automatically insured under the Chip Tips Charter.

You might be wondering why we offer this guarantee? We take our business very seriously and we believe that by recommending these gambling operators to you we have a duty of care to honour towards you, the player.  If we or any of our site users have a problem with an operator advertised on this site we will remove them and report them to the relevant trade bodies and associations.

This is what we expect of the Gambling operator:

1. The operator will abide by its own rules and conditions.
2. The operator will pay players what they are owed in a timely manner.
3. The operator will respond to player inquiries professionally and in a timely manner.
4. The operator will cooperate with the Chip Tips arbitration service in the event of a player dispute. If the outcome favours the player the operator will pay the player or its advertising will be removed from our website.
5. The operator may prevent a player from receiving future bonuses but is not permitted to retrospectively punish a player for past alleged bonus abuse.

This is what is expected of the Player:

1. The player will carefully read and abide by the online casinos rules and conditions.
2. The player will supply any documents that have been requested by the online gambling site.
3. The player will act in good faith. The player must not attempt to defraud the online gambling site.
4. The player must attempt to resolve a dispute on his or her own before asking for assistance from Casino Chip Tips.

If you have any problems with a site that we recommend, please do not hesitate to contact us. We will investigate and attempt to resolve any problems you experience.

Here is a list of our guaranteed Casinos

Happy Gambling!

Ben & Tom – Founders of Casino Chip Tips

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